Where do we ship to?
Please note that we currently only offer shipping to Germany.
How long does delivery take?
Provided If no other delivery period is specified in the item description, delivery within Germany takes place within 2 - 3 days after receipt of. No deliveries are made on Sundays or public holidays.
If you have ordered several items with different delivery times, we will usually send the goods together in one shipment, unless otherwise agreed. The delivery time is therefore determined by the article with the longest duration.
What additional costs will I have to pay?
All fees are covered in our articles and shipping costs, including statutory VAT.
PAYMENT & GUARANTEE
Which payment methods are accepted?
- Payment on site upon collection
- Prepayment via PayPal
- Prepayment by bank transfer
What are the warranty terms?
The statutory warranty claims apply.
In addition, the respective guarantee provisions of the individual manufacturers of the products apply.
What is the return policy?
The statutory provisions for the purchase of goods according to the distance selling business apply. For this purpose, the purchase can be revoked within 14 days of receipt of the goods without giving reasons.
Here you will find further information on the revocation and its consequences.
Can I get a refund?
After cancellation, return and receipt of the goods, we will refund the purchase price in the same way as the payment upon purchase.
Do you have any further questions?
YOU WILL FIND ALL THE ANSWERS HERE.
These are the most frequently asked questions: